Tech for Good: Investing in Users, Entrepreneurs, and Communities to Create Beneficial Technologies and Innovation Ecosystems
By Kate Wittels , Giacomo Bagarella , Bret Collazzi , and Amelia Taylor-Hochberg Innovation happens constantly, some of it directed at cities. Not all of that urban community-directed technology is actually good for the people who live in cities. That’s why we see collaboration as essential to creating technology for good — going beyond the collaboration among innovators that is routinely celebrated to effect collaboration with and led by tech users, civic stakeholders, and communities themselves. Our clients have demonstrated that collaboratively developed tech products can redress economic, environmental, and social challenges and contribute to local strength and resiliency. 1. Collaboration with users is fundamental to building public service tools that are accessible, useful, and effective. When millions lost their jobs in early 2020 due to the impact of COVID-19, the federal government expanded eligibility for unemployment insurance, enabling gig workers...